Iex s totalview workforce management software provides a centralized platform for optimizing the performance of your contact centre. Nice iex workforce management nice workforce management about nice nice nasdaq. Workforce management software is an integrated hr department suite or a standalone solution that helps hr departments to utilize and optimize staff or human capital efficiently and at the same time lower employee costs. It helps your center forecast and plan more accurately and schedule more effectively. It is designed for organizations that hire a significant number of hourly workers and are focused on the successful management of their employees. Nice iex workforce management is a cloudbased management suite designed to meet the needs of businesses of all sizes, across all industries. Nice is the worldwide leading provider of both cloud and onpremise enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. Excellent intraday workforce management and data reporting capabilities. Nice iex workforce management software system is a single, comprehensive solution capable of driving the performance, effectiveness and efficiency of your entire enterprise workforce.
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